We're Here to Answer Your Questions

Each support specialist is certified in their state and attends consistent continuing educational classes to maintain and keep their certification current.

Our hours are currently 8am to 12midnight eastern time every day of the year. Soon to be extended to 24/7 every day of the year.

Yes, of course. Call our admin at 980-999-0591 or email us at admin@yoursupport.team to cancel. Your membership will continue for the current 30-day period but you will not be billed again once you cancel. You can start or stop a membership at anytime.

Once you begin a membership, you will be billed on that day every month unless you cancel.

We do not but you can choose from either memberships, or one-on-one sessions, or both as ways to engage with our support team.

Your first interaction is simply a conversation. There's no intake form or clinical assessment—just a chance to share what's on your mind and see if we're the right fit for you. No pressure, no expectations.

We are designed for you to have a small team that works with you each time you text, call, or have a one-on-one session. It's not guaranteed, but it's likely, you will have the same 2-3 people each time you reach out to us.

Yes. Your conversations are private and confidential. We take your privacy seriously and will never share your information without your consent.

We provide emotional support, encouragement, and practical coping tools. We're not licensed therapists and don't diagnose or treat clinical conditions. Think of us as a consistent, caring support system that complements professional therapy when you need it.

We offer flexible membership plans and individual session options. Contact us at admin@yoursupport.team for current pricing details.