Terms Of Service

Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree with any part of these Terms, you must not use our services.

Eligibility

You must be at least 18 years old and capable of entering into a legally binding agreement to use our services.

Services

We provide emotional and mental health support services to adults. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.

Account Responsibility

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activity that occurs under your account
• Providing accurate and current information at all times

We reserve the right to suspend or terminate accounts that provide false or misleading information.

Payments & Billing

• All fees are disclosed at the time of purchase
• Payments are non-refundable unless explicitly stated otherwise
• Subscription services renew automatically unless canceled before the renewal date
• By enrolling, you authorize us and our payment processors to charge your payment method
• We reserve the right to refuse or cancel transactions at our discretion

Acceptable Use

You agree not to:

• Use the services for any unlawful purpose
• Violate any applicable laws or regulations
• Attempt to gain unauthorized access to our systems or data
• Interfere with the security or functionality of the services
• Use the services to engage in fraud, abuse, or harmful conduct

We reserve the right to investigate and take appropriate legal action for any violations of this section.

High-Risk & Restricted Activities

You acknowledge that certain industries or activities may be classified as high-risk. You are solely responsible for ensuring compliance with all applicable laws, regulations, and payment network rules.

We reserve the right to deny, suspend, or terminate service to any individual engaged in activities we deem high-risk or non-compliant.

Intellectual Property

All content, trademarks, and materials provided through our services are owned by or licensed to Your Support Team and are protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or create derivative works without our prior written consent.

User Content

If you submit content through our platform:

• You grant us a limited, non-exclusive license to use it solely to operate our services
• You represent that you have the right to provide such content
• We reserve the right to remove content at our discretion

Privacy

Your use of our services is governed by our Privacy Policy. By using our services, you consent to our data practices as described therein.

Third-Party Services

We may use third-party providers (such as payment processors and hosting services) to deliver our platform. We are not responsible for the actions, policies, or practices of these third parties.

Disclaimers

Our services are provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee:

• Continuous or uninterrupted access to the platform
• Error-free operation of our services
• Specific results from using our services

Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, or business opportunities.

Our total liability for any claim shall not exceed the amount you paid to us in the preceding 12 months.

Indemnification

You agree to indemnify and hold harmless Your Support Team from any claims, damages, or expenses arising from:

• Your use of the services
• Your violation of these Terms
• Your violation of any laws or third-party rights

Termination

We may suspend or terminate your access at any time, with or without cause, including for violation of these Terms. Upon termination:

• Your right to use the services ceases immediately
• Any outstanding obligations under these Terms remain in effect

Governing Law

These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles.

Dispute Resolution

Any disputes shall be resolved through binding arbitration in the State of North Carolina, except where prohibited by law. You waive the right to participate in class action lawsuits.

Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.

Contact Information

If you have questions about these Terms, please reach out to us directly: